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Postmates to help expand Walmart's online grocery delivery option

RBR Staff Writer Published 11 April 2018

Walmart has partnered with on-demand delivery services provider Postmates to expand its online grocery delivery services program across the US.

As a pilot, the service is being launched in Charlotte, North Carolina, followed by further expansion in the coming months.

This service is expected to help thousands of customers in Charlotte, who will be able to shop for and have fresh groceries delivered to their doorsteps.

Walmart’s personal shoppers must complete a three-week training program to learn how to select fresh produce and the best cuts of meat for online grocery customers, the company stated.

Walmart US central operations executive vice president Mark Ibbotson said: “Customers are busy, they are managing jobs, soccer practice, dance lessons and social schedules; so we are on a mission to do more than keep a little extra money in their pockets.

“With the help of Postmates, we’re making grocery shopping even easier by bringing the everyday low prices of Walmart right to the front door of customers in Charlotte with more areas to be added soon.”

Walmart Grocery Delivery provides customers with the convenience of shopping for fresh produce, meat, seafood and bakery items, along with pantry staples, consumables and seasonal general merchandise.

Customers in Charlotte can place their orders at Walmart’s website or grocery app and switch to the delivery tab and select a delivery window at the checkout.

After the orders have been picked by Walmart’s personal shoppers, a member from Postmates Fleet will retrieve the order from the store and will deliver it right to the customer during their delivery window.

These groceries will be delivered to customers as soon as the same day. Walmart’s Online Grocery Delivery carries a fee of $9.95 and $30 minimum order with no subscription, no price markups.

Postmates merchant lead senior vice president Dan Mosher said: “Both Walmart and Postmates strive to make the lives of our customers easier.

“With our growing fleet of 160,000 couriers, we are confident that we’ll be providing Walmart customers with the ultimate convenience.”


Image: Walmart to use Postmates' delivery services. Photo: Courtesy of Walmart Inc.