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RadioShack's new mobile device repair service now available in 26 Chicago-area stores

Published 22 October 2014

RadioShack's Fix It Here! same-day mobile repair service – the first of its kind from a leading national retailer – is now available in 26 stores in the Chicago area.

By visiting their neighborhood RadioShack store, smartphone and tablet owners can conveniently and cost effectively have common issues such as cracked screens, broken buttons and damaged charging ports repaired.

Fix It Here offers, in most cases, same-day repairs - typically in less than two hours - for the most popular smartphones and tablets on the market. Repairs for these devices start at $39.99 and include a 90-day warranty on parts and labor.

"As a trusted national brand, we wanted to be the first to provide on-the-floor, same-day repairs to customers no matter where they purchased their device," said Paul Rutenis, chief merchandising officer at RadioShack. "RadioShack has proudly served customers in Chicago since 1970 and we're happy to now have 26 stores in the Chicago area where we can provide the expertise and service of our skilled Fix It Here technicians."

RadioShack's Fix It Here certified technicians have completed at least 40 hours of highly specialized, hands-on training to repair common issues such as the following:

Cracked screens
Water damage
Broken charging ports
Broken buttons
Camera issues
Audio issues
Battery replacement

In addition to specially trained associates, RadioShack's retail footprint makes it the perfect place to get your phone fixed on the go and grab a case or screen protector to prevent future damage. If repair isn't an option - or if it's time to upgrade - RadioShack associates can match customers with the ideal device and service plan.

Chicago-area customers can locate a participating repair location with the Fix It Here finder, or look for the Fix It Here sign in the window of a local store. Check here for a list of supported devices.

Fix It Here is available in more than 550 RadioShack stores in key markets across the nation. RadioShack plans to rollout Fix It Here to 750 locations by the end of the year.



Source: Company Press Release